Privacy Policy

SVA Software, Inc.  Version 1.0
1 March 2019

Last Updated:  3/18/2019
SVA Software, Inc, is a subsidiary of a German company SVA System Vertrieb Alexander GmbH.

1. Privacy Policy

SVA Software, Inc., including its successors, subsidiaries, and affiliates (collectively ?SVA,? ?Company,? ?We,? ?Us,? or ?Our?) respects the privacy of every individual who visits Our Site (as defined in Our Terms and Conditions), and We are committed to protecting Your (?You? or ?Your?) personal information.  This Privacy Policy provides information about the personal information that the Company collects, and the ways in which We use that personal information.  By using the Site, You agree to the collection and use of information within the terms of this Privacy Policy.  If You do not agree with this Privacy Policy, then please do not use this Site or give the Company any of Your information. This Privacy Policy is governed by Our Terms and Conditions (Link) (?Terms?).


The Company, on its own or through third parties or agents, may collect and use Your personal information.  Personal information includes information or data that can be used to identify You.  Without limitation and depending upon applicable law,

  1. Your name, email, address, and telephone number;
  2. Internet Protocol (?IP?) address;
  3. information that You provide to receive content from Us;
  4. information relevant to transactions with Us;
  5. information that You provide for the purpose of subscribing to communications from us;
  6. services or products purchased from Us;
  7. internet network activity on this Site;
  8. professional or employment-related information; and
  9. information that You provide for the purpose of contacting Us through the Site.

3. Non-Personal Information Collection

a. The Company, on its own or through third parties or agents, may collect and use Your non-personal information.  This information and data does not specifically identify You as an individual.  Without limitation and depending upon applicable law, such non-personal information may include:

  1. information from Your internet browser whenever You visit or use the Site (sometimes call ?Log Data? or ?Log Files?);
  2. preferred language options on the Site;
  3. Your IP address;
  4. Your internet service provider;
  5. Your referring and exit pages;
  6. Your operating system;
  7. which pages You visit on Our Site;
  8. the time and date of Your visit and use of Our pages; and additional statistical information.

b. Depending upon the applicable law, information that is otherwise non-personal information in certain jurisdictions may be considered personal information in other jurisdictions.  If that is the case, We will treat that information as personal information for the appropriate jurisdiction and under the appropriate applicable law.


  1. At times, We may aggregate certain personal information and/or non-personal information in a manner that does not identify You to determine information about Our customers, including where Our customers are located.
  2. We may also combine personal information with non-personal information.  If We do so, we will treat such combined information as personal information.

5. Third Parties WORKING WITH US

The Company collects on its own, and employs third parties and third-party technology to assist with, transactions, marketing, and analytics.  The Company and these third parties may collect personal information and non-personal information that is shared with Us regarding Your use of Our Site.

Affiliate companies of SVA may be considered third parties depending upon the applicable law.  In the interest of transparency, We may share Your personal information with the following third parties for the purposes of fulfilling contractual obligations and conducting marketing to You:

a. The Company may use Your personal information to:

  1. administer this Site;
  2. personalize the Site for You;
  3. enable Your access to use the Site and its services;
  4. conduct transactions and process services that You purchase;
  5. process payments and fulfill purchase requests;
  6. send You statements and invoices;
  7. send You promotional and marketing communications, including direct mail, direct email, and content;
  8. contact You; and
  9. address customer service issues You may have.

b. Where the Company discloses Your personal information to its agents, sub-contractors, or consultants for these purposes, the agent, sub-contractor, or consultant will use that personal information in accordance with the terms of this Privacy Policy.

c. In addition to the disclosures reasonably necessary for the purposes identified within this Privacy Policy, the Company may disclose Your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise, or defend its legal rights.


Because non-personal information does not identify You, We may collect, use, and disclose non-personal information for any lawful purpose in Our sole discretion.

8. Cookies, Beacons, and Opting Out

Our Website uses ?Cookies? to identify the areas of our Website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to personalize the Content that you see on our Website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our Website correctly or at all. We never place Personally Identifiable Information in Cookies.

  • Third Party Tracking Tools
    We also use third party tracking tools to improve the performance and features of our Website. These third party tracking tools are designed to collect only non-personal information about your use of our Website. However, you understand that such tools are created and managed by parties outside our control. As such, we are not responsible for what information is actually captured by such third parties or how such third parties use and protect that information.
    • Cookies
    • ARRAffinitySameSite Windows Azure Web Site & ARRAffinity Windows Azure Web Sites, by default, use an ARRAffinity cookie to ensure subsequent requests from a user are routed back to the web site instance that the user initially connected to. In other words, Windows Azure Web Sites assumes that a web site is not stateless. This cookie improves the performance of the site usage and is essential.
    • pll_language , this cookie is used to store the language preferences of a user to serve up content in that stored language the next time user visit the website.
    • DV (lifetime: 7 minutes), this cookie is used to store the user?s preferences and other information. This includes the preferred language, the number of search results displayed on the page and the decision whether or not to activate Google?s SafeSearch filter.
    • NID (lifetime: 6 months), these Google cookies store information about user settings and information for Google Maps.
    • 1P_JAR (lifetime: 6 months), this Google cookie is used to optimize advertising to provide ads that are relevant to users, improve campaign performance reports, or prevent a user from seeing the same ads multiple times.
    • APISID, HSID, SAPISID, SID and SSID cookies (lifetime: 2 years), these Google security cookies help authenticate the user, prevent fraudulent use of credentials and protect user data from unauthorized access.

Read more on forms authentication cookieSameSite in

Read more on session state cookieSameSite in

  • Log Information
    We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our Website, if any, as well as the name of the website to which you?re headed when you leave our website. This information also includes the IP address of your computer/proxy server that you use to access the Internet, your Internet Website provider name, web browser type, type of mobile device, and computer operating system. We use all of this information to analyze trends among our Users to help improve our Website.
  • Service Providers We employ third party companies and individuals to facilitate our Website (?Service Providers?), to provide our Website on our behalf, to perform Website-related services or to assist us in analyzing how our Website is used. These third-parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
    • Analytics
      • Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:

At times, We may send you marketing-related materials or emails.  If at any time You wish to opt out of receiving marketing materials or emails from the Company, You may do so by contacting Us at


  1. The Company?s Site is not intended for use by children under the age of 18.
  2. We do not knowingly collect or store any personal information from children under the age of 18.  We encourage parents and guardians to spend time with their children online and to be fully familiar with the online services used by their children.  If a parent or guardian becomes aware that his or her child under 18 has provided Us with information without his or her consent, he or she should contact Us at As required by law, We will delete such information from Our files within a reasonable time.
  3. California minors under 18 years old may request the removal of any information that they posted to this Site by contacting  Upon such request, the Company will anonymize or remove from public view any content posted by a minor to Our Site, unless required by law to retain such content or information.


The Company will take reasonable technical and organizational precautions to prevent the loss, misuse, disclosure, or alteration of Your personal information. The Company will store all the personal information You provide on its secure servers.  While the Company will employ reasonable security practices to protect Your information, no method of storage or electronic transmission is 100% secure, and as such, the Company cannot guarantee absolute security of any information You have provided.

a. The Company may update this Privacy Policy by posting a new version on this Site.

b. The Company reserves the right to modify or update this Privacy Policy at any time, and You should check this page regularly to ensure You are familiar with any changes.  The effective date of the latest of any modification or update to the Privacy Policy is indicated at the top of this Privacy Policy following ?Last Updated.?


The Site may contain links to other websites that are not owned or controlled by the Company.  The Company is not responsible for the privacy policies or practices of any other such websites and encourages You to review the privacy policies of those websites.  This includes, but is not limited to, social media sites which are not affiliated with the Company.


  1. If You believe the personal information we have for you is inaccurate, incomplete, or no longer current, please contact us at contact@svasoftware.comso we can update, remove, or correct the information if appropriate to do so and required by law.
  2. Beginning January 1, 2020, California consumers will have a right to request deletion of their personal information or a right to a copy of their personal information for the twelve-month period before receipt of a verifiable consumer request.  On or after that date, if You are a California consumer and wish to have Your personal information deleted or want to know more about the categories of personal information that We collect, the categories of sources from which Your personal information is collected, the business purpose for collection of Your personal information, the categories of third parties with whom We have shared Your personal information, or the specific pieces of personal information We have collected, please contact us via or +1 (631) 926-3859.  We will respond to Your request consistent with applicable law.  For Your protection and as required by law, We may only implement requests for which we are able to verify Your identity.  Please note that We do not sell Your personal information and We may only disclose Your personal information (as listed above) to a third party to assist with marketing and processing transactions related to Our services and/or products.
  3. Although Our Site is intended for users in the United States, We realize that people outside the United States may subscribe for Our marketing information, updates or may contact us for our legitimate business interests.  If You are in one of the following European Economic Area countries (collectively ?EEA Countries?), We will only subscribe You to Our marketing information based upon Your request to Us through Our online form:  Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and the United Kingdom.  Additionally, if You are in one of the EEA Countries and contact Us for the purpose of doing business with the Company, we will process Your personal information to fulfill a contractual obligation with Your company or for Our legitimate business interest, including for the purpose of marketing to You and processing transactions related to Our services and/or products.  To better understand our data privacy practices applicable to individuals in the EEA Countries, please visit our Privacy Policy applicable to the EEA Countries (Link).
  4. If You would like to request to review, correct, update, suppress, object, restrict, or delete personal information that You have provided to Us, or if You would like to request to receive an electronic copy of your personal information for purposes of transmitting it to another company (to the extent any of these rights are provided to you by applicable law, including for the law of the EEA Countries), You may contact Us by email at For individuals in the EEA Countries, We will respond to Your request consistent with applicable law.
  5. In Your request, please make clear what personal information You would like to have changed, whether You would like to have Your personal information suppressed from our database or otherwise let Us know what limitations You would like to put on Our use of Your personal information.  For Your protection, We may only implement requests with respect to the personal information associated with the particular email address that You use to send Us Your request, and We may need to verify Your identity and obtain other relevant information before implementing Your request.  We will undertake Our best efforts to comply with Your request as soon as reasonably practicable and as required by law.
  6. For Site users in the EEA Countries, You may lodge a complaint with a data protection authority for Your country or region, or where an alleged infringement of applicable data protection law occurs.  For more information, please see the following link:


If You have any questions about this Privacy Policy, please contact Us at:


Address: SVA Software, Inc., 401 Hackensack Avenue, 4th Fl, Hackensack, NJ 07601

Phone: +1 833 782 1234