Use Case

Industry: Wholesale Distribution of Office, Technical, and Janitorial Supplies Business Importance: Wholesale distributors rely extensively on mainframe systems to manage expansive supply chains. For multi-billion-dollar companies, the efficiency of these systems is critical to maintaining service level agreements (SLAs) and achieving operational excellence. Customer Challenge During unforeseen global events such as the COVID-19 pandemic, one notable distributor experienced a dramatic surge in demand that tested the limits of their mainframe systems. This strain affected their SLAs and jeopardized overall system stability. The primary challenges included: Solution Our zWorkload Reporter (zWR) and expert zOptimization Services provided a comprehensive approach to address … Read more